live123 Casino & Sportsbook Terms

These terms govern your use of live123, our online sportsbook and casino platform available where local law permits. When you create an account on live123, you agree to these conditions. Our terms cover account opening, deposits and withdrawals, betting rules, dispute resolution, and your rights and responsibilities as a user.

We at live123 operate under jurisdiction-restricted access. Our services are available only where local law permits. Users are responsible for verifying that their access and use of live123 comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.

This page outlines the key terms that apply to your live123 account. If you have questions about any of these conditions, contact our support team. By using live123, you accept these terms in full.

Account opening and eligibility on live123

To open an account on live123, you must be at least 18 years old and a resident of a jurisdiction where our services are available. During signup, you provide your name, date of birth, phone number, and email address. We verify this information against public records and cross-check it with your payment method. You are responsible for providing accurate information. If we discover that your account details are false or incomplete, we reserve the right to suspend or close your account.

We at live123 require identity verification before you can withdraw funds. When you request your first withdrawal, we ask for a copy of your ID (KTP, passport, or driver's license) and a recent utility bill or bank statement showing your address. Our verification team reviews these documents within standard business hours. If everything matches your account details, we approve the withdrawal. If we cannot verify your identity, we may deny the withdrawal and ask for additional documentation.

You are responsible for keeping your password confidential. We at live123 will never ask you for your password via email or phone. If you suspect unauthorized access to your account, reset your password immediately from the login page and contact our support team. We are not responsible for unauthorized access if you have shared your password or failed to secure your account.

Deposits, withdrawals, and payment methods on live123

We at live123 accept deposits through DANA, e-wallet, mobile banking, local payment, online payment virtual accounts, and other Indonesian payment methods. Each deposit is encrypted and verified before crediting your account. Deposits typically complete within minutes of authorization. Your funds are held in your live123 wallet and can be allocated to any market—Liga 1 fixtures, live-dealer blackjack, slot games, or esports betting.

When you request a withdrawal, our system checks your account history and verifies your identity against the documents you submitted during signup. If your withdrawal is flagged for additional review—for example, if the amount is unusually large or your account activity pattern has changed—we notify you and request clarification. This verification step protects both you and live123 from fraud. Once we approve your withdrawal, funds are transferred to your original payment method within standard business timeframes.

We at live123 do not charge fees for deposits or withdrawals. However, your bank or payment provider may charge fees for transfers. We are not responsible for fees charged by third-party payment providers. If a deposit fails, we will credit your account with the full amount once the payment provider confirms the transaction. If a withdrawal fails, we will return the funds to your live123 wallet.

Betting rules and odds on live123

When you place a bet on live123, you are betting on the outcome of a specific event—a Liga 1 match, a Piala AFF fixture, a Champions League game, a live-dealer spin, or a slot game result. The odds are set by our odds team and displayed on the platform. For sports betting, odds remain fixed from the time you place your bet until the event concludes. For live-dealer games and slots, outcomes are determined by real-time spins or card draws.

We at live123 reserve the right to void any bet if we determine that it violates our terms or if the event is cancelled or postponed. If an event is postponed and rescheduled within a reasonable timeframe, your bet remains valid. If an event is cancelled permanently, we will refund your bet. If we void a bet due to a rule violation, we will notify you and explain the reason.

We do not offer bets on events that have already concluded or on outcomes that are already determined. We also do not allow bets that are designed to manipulate odds or exploit system errors. If we detect suspicious betting patterns, we may suspend your account pending investigation.

Dispute resolution and complaints on live123

If you have a dispute with live123—for example, if you believe a bet was settled incorrectly or a withdrawal was delayed—contact our support team. We will investigate your complaint and respond within standard business hours. If we cannot resolve your dispute through support, we will escalate it to our management team for further review.

We at live123 aim to resolve all disputes fairly and transparently. If you are not satisfied with our resolution, you may escalate your complaint through the appropriate regulatory channels in your jurisdiction. We encourage you to document all communications with our support team and keep records of your account activity.

We at live123 operate under jurisdiction-restricted access. Our services are available only where local law permits, and users are responsible for verifying compliance with their own region's regulations.

Data protection and privacy on live123

We at live123 protect your personal data using SSL encryption and secure storage practices. Your password is hashed and never stored in plain text. Your payment information is encrypted and transmitted securely to our payment processors. We do not share your personal data with third parties except as required by law or to process your payments and withdrawals.

We collect your name, date of birth, phone number, email address, and ID information during account setup and verification. We use this information to verify your identity, process your deposits and withdrawals, and comply with regulatory requirements. We may also use your email address to send you account notifications and support communications. You can opt out of marketing emails at any time through your account settings.

Jurisdiction and service availability on live123

We at live123 operate under a jurisdiction-restricted model. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of live123 comply with their own jurisdiction's regulations.

If you access live123 from a jurisdiction where our services are not available, we reserve the right to suspend or close your account. We may also restrict access to certain markets or features based on your location. If you have questions about whether live123 is available in your region, contact our support team.

Termination and account closure on live123

We at live123 reserve the right to suspend or close your account if you violate these terms, engage in fraudulent activity, or use our platform in a manner that violates applicable law. If we close your account, we will notify you and explain the reason. Any remaining balance in your account will be refunded to your original payment method within standard business timeframes.

You may close your account at any time by contacting our support team. If you close your account, any remaining balance will be refunded to your original payment method. Once your account is closed, you will not be able to access your betting history or account information.

These terms are effective as of the date you create your live123 account and remain in effect as long as your account is active. We reserve the right to update these terms at any time. If we make material changes, we will notify you via email. Your continued use of live123 after receiving notice of changes constitutes your acceptance of the updated terms.