live123 Casino & Sportsbook Data Care

This page describes what we collect when you use live123 and how we keep that data protected. We at live123 collect personal information—your name, email, phone number, date of birth, and payment details—only to verify your identity, process your deposits and withdrawals, and comply with anti-fraud regulations. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent.

Our live123 platform uses SSL encryption to protect all data transmitted between your device and our servers. Your password is hashed and stored securely; we never store it in plain text. When you request a withdrawal, our verification team reviews your account history and identity documents to ensure the transaction is legitimate. This process protects both you and live123 from fraud.

We operate under jurisdiction-restricted access. Our servers may sit outside your jurisdiction, but we comply with data protection standards and do not share your information with third parties except where required by law or to process your payments through DANA, e-wallet, mobile banking, local payment, online payment, and other payment providers.

What we at live123 collect

When you create a live123 account, we collect your name, email address, phone number, and date of birth. We use this information to verify your identity and prevent fraud. We also collect your payment method details—your BCA account number, e-wallet user ID, mobile banking phone number, or other payment information—to process deposits and withdrawals.

We collect transaction history: every bet you place, every deposit you make, and every withdrawal you request. This information helps us detect unusual activity and protect your account. We also collect your IP address and device information when you log in. This helps us identify unauthorized access attempts and secure your account against fraud.

When you request a withdrawal, we ask for a copy of your ID (KTP, passport, or driver's license) and a recent utility bill or bank statement showing your address. We collect these documents to verify your identity and comply with anti-money-laundering regulations. We store these documents securely and delete them after a standard retention period unless we are required by law to keep them longer.

How we at live123 use your data

We use your personal information to verify your identity, process your deposits and withdrawals, and comply with anti-fraud and anti-money-laundering regulations. We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties. We do not share your information with advertisers or data brokers.

Our live123 platform may share your payment information with payment processors—online payment, e-wallet, mobile banking, local payment, online payment, and other providers—to complete your transactions. These processors have their own privacy policies, and we encourage you to review them. We also may share your information with law enforcement if we are required to do so by court order or legal process.

We use your transaction history to detect fraud and unusual activity. If we notice a withdrawal request that is unusually large or a pattern of activity that suggests unauthorized access, we may flag your account for additional review. We will contact you to verify the transaction before processing it. This protects your account and prevents fraud.

Our live123 data security practices

We at live123 use SSL encryption to protect all data transmitted between your device and our servers. Your password is hashed using industry-standard algorithms and stored securely; we never store it in plain text. If you forget your password, you can reset it immediately from the login page. We do not send passwords via email or SMS.

Our servers are protected by firewalls and intrusion-detection systems. We monitor our systems for unauthorized access attempts and respond to security incidents according to standard industry practices. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We recommend that you enable two-factor authentication on your live123 account if that option is available. Two-factor authentication adds an extra verification step when you log in from a new device, making it harder for unauthorized users to access your account. You should also use a strong, unique password and avoid sharing your login credentials with anyone.

Your rights on live123

You have the right to access your personal information at any time. You can view your account details, transaction history, and payment methods through your live123 account dashboard. You have the right to request that we correct any inaccurate information. You have the right to request that we delete your account and associated data, subject to legal retention requirements.

If you believe your account has been compromised, contact our support team immediately. We will help you secure your account and investigate any unauthorized activity. If you have questions about our privacy practices or how we use your data, contact our support team. We provide English-language support and can answer questions about data protection and account security.

We at live123 protect your data with SSL encryption, secure password hashing, and fraud-detection systems. We do not sell your information to third parties and do not use it for marketing without your consent.

Our live123 cookies and tracking

Our live123 platform uses cookies to remember your login session and preferences. These cookies are stored on your device and sent to our servers when you visit live123. We use cookies to improve your user experience—for example, to remember your language preference or the markets you viewed most recently. You can disable cookies in your browser settings, but this may affect your ability to use live123.

We do not use cookies for tracking or advertising purposes. We do not share cookie data with third parties. We do not use cookies to build a profile of your browsing habits outside of live123.

Our live123 data retention policy

We retain your personal information for as long as your account is active. If you close your account, we retain your data for a standard retention period to comply with anti-fraud and anti-money-laundering regulations. After that period, we delete your data unless we are required by law to keep it longer. We retain transaction history for a standard period to support dispute resolution and fraud investigation.

We retain identity documents (ID copies, address proofs) for a standard retention period after your account is closed. We delete these documents securely and do not share them with third parties except where required by law.

Our live123 contact and support

If you have questions about our privacy practices, how we use your data, or your rights on live123, contact our support team. We provide English-language support and can answer questions about data protection, account security, and privacy. Our support team is available to assist with account issues, payment questions, and data requests.

We at live123 operate under jurisdiction-restricted access. Our services are available only where local law permits. Users are responsible for verifying that their use of live123 complies with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our live123 platform. Your continued use of live123 after such changes constitutes your acceptance of the updated policy.